Responsible Gambling
At Harrys Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Harrys Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling guidelines and work continuously to ensure our players can enjoy our services safely and responsibly.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. It's important to recognise the warning signs:
- Spending more money than you can afford to lose
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious, depressed, or guilty about gambling
- Lying about gambling activities
Tools to Help You Stay in Control
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you're willing to lose over a specific period.
Session Time Limits
Control how long you spend gambling by setting session time limits.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent.
Self-Exclusion
Temporarily or permanently exclude yourself from gambling on our site. Self-exclusion periods can be set for 24 hours, 7 days, 1 month, 6 months, or permanently.
Take a Break
Take a short break from gambling with our cooling-off feature, available for 24 hours, 48 hours, or 7 days.
Age Verification
Gambling is strictly prohibited for anyone under the age of 18. We use advanced age verification systems and regularly monitor our platform to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
UK Support Services
GamCare
Free, confidential advice and support
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Support groups for problem gamblers
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
BeGambleAware
Information and advice about responsible gambling
Website: www.begambleaware.org
GamStop
Free service to block access to UK gambling sites
Website: www.gamstop.co.uk
Contact Our Support Team
Our customer support team is trained to help with responsible gambling concerns. Contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 20 1234 5678 (Available Monday-Sunday, 9:00 AM - 11:00 PM GMT)
Third-Party Software
You can also use third-party software to help control your gambling:
Gamban
Blocks access to gambling websites and apps
Website: www.gamban.com
Net Nanny
Parental control software that can block gambling sites
Website: www.netnanny.com
Financial Support
If gambling has affected your finances, these organisations can help:
StepChange Debt Charity
Free debt advice
Phone: 0800 138 1111
Website: www.stepchange.org
Citizens Advice
Free, confidential advice
Phone: 03444 111 444
Website: www.citizensadvice.org.uk
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date. This page was last updated on 15th March 2026.
Complaints
If you have concerns about our responsible gambling practices, you can:
- Contact our customer support team
- Submit a formal complaint to: [email protected]
- Contact the UK Gambling Commission if you're not satisfied with our response
UK Gambling Commission
Website: www.gamblingcommission.gov.uk
Phone: 0121 230 6666
Remember: Gambling should be fun. When the fun stops, stop.
